Monday, October 17, 2005

I am a man...??

My gender, as registered under a certain driving centre in the west, is listed as Male.

Huh?!? Some typing error by a clerk?

I am supremely frustrated by the user-UNfriendliness of the website. I logged in and was trying to see if I could book for my driving test myself. And this message kept popping up in my face "You have not updated your PDL." So my next logical step would be to update my PDL, right? I mean, god knows what "update my PDL" means. I searched and searched and there was NO WAY I could update my PDL. Heck, there isn't even any place for me to read up on what it all means. It's so totally screwed. I give up.

I gave my particulars to my driving instructor. He says he would do it for me (that was before I tried getting online myself). I wonder how he's going to book a test date for me and if he knows what "update the PDL" means. Believe me, I am totally stumped. Maybe those who have taken their test before know exactly what it means to update the PDL. I guess it simply means to update the expiry date of the PDL, isn't it? But WHERE DO I DO THAT? I searched high and low...even sifted through the FAQs (which, as a matter of fact, is probably not helpful to anyone at all) to see if I could get some clues. Nope. Nothing.

Dammit. The driving centre is beginning to seem more and more kampung. Like a village school trying to gain world-class standards by having a website and yet failing to provide what customers really need.

3 comments:

JC said...

Driving Just Ask Me. Hehe...anyway, these crappy driving schools, due to the lack of healthy competition had grown fat and complacent...they should wake up their ideas!

Jude said...

i heard u passed ur test on first try! Congrats! Though Im so jealous cos im licence-less..

huey said...

Mrs Kinky : thanks! I can't wait to pass the practical but must wait till Feb 2006 at the earliest, I think.

breaded : Yeah....it's the west-side kampung driving school in broadband disguise....